Wyapy

Wyapy is a customer feedback platform that helps organizations collect, analyze, and act on customer satisfaction data. Teams can quickly create branded surveys and distribute them through multiple channels such as links, QR codes, or embedded forms. The platform supports common satisfaction metrics like CSAT, NPS, and CES, making it easy to measure customer experience consistently across products, services, and interactions.Responses are processed in real time and presented in a clear analytics dashboard that highlights trends, score distributions, and performance by category or segment. Built-in AI analysis helps teams understand large volumes of feedback by summarizing comments, identifying recurring themes, and highlighting potential risks or opportunities.Wyapy is designed to be simple to deploy and scalable to operate. The platform runs on a secure cloud infrastructure, ensuring reliable global access while protecting customer data. Surveys are optimized for mobile devices and require no cookies, supporting privacy-friendly data collection and GDPR compliance.By combining flexible survey creation, automated insights, and detailed analytics, Wyapy enables teams to better understand customer sentiment, prioritize improvements, and track the impact of their actions over time.